Questions & answers
Frequently asked questions
Straight answers on ordering, personalization, production, and shipping for every card and piece of stationery we make.
Ordering
How do I place an order?
Choose a card or stationery set, select any variations such as size or quantity, and add it to your cart. Checkout is secure, and you will receive an order confirmation by email.
Can I order a single card?
Yes. Many designs are available individually or in sets. Quantities and pack options are shown on each product page.
Personalization
How does personalization work?
Add a name, date, or short message in the personalization fields on the product page. We will show the layout before production begins, so you can review wording and spelling.
Is there a limit on message length?
Personalized fields have character limits so the message fits the card design. The limit for each product is listed beside its personalization field.
Production & shipping
How long does production take?
Personalized and print-on-demand items are printed after you order, so production takes additional time before shipping. Estimated timelines are listed on each product page and in your confirmation email.
How will my order ship?
Orders ship to addresses across the United States. Full shipping methods, delivery timeframes, and return details are on our Shipping & Returns page.